Shipping & Cancellation

Shipping & Cancellation Policy

Welcome to More Coffee Please. This Shipping & Cancellation Policy explains how we handle shipping, deliveries, subscription cancellations, and event booking cancellations. By placing an order or booking our services, you agree to the terms below.

Shipping Policy

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, sales periods, or high-demand seasons.

2. Shipping Times

Estimated delivery times may vary depending on your location and shipping provider. Delivery delays may occur due to:

  • Weather conditions
  • Carrier delays
  • Incorrect shipping information
  • High order volume
  • Customs or international shipping issues

Shipping timelines provided on the website are estimates only and are not guaranteed.

3. Orders

By placing an order, you confirm that:

  • The information provided is accurate and complete
  • You are authorized to use the selected payment method
  • You agree to pay all charges associated with your order

We reserve the right to refuse or cancel any order at our discretion, including cases involving suspected fraud, pricing errors, or product unavailability.

3. Shipping Charges

Shipping fees are calculated during checkout based on the delivery location and selected shipping method.

Additional fees may apply for:

  • International shipping
  • Expedited delivery
  • Large or bulk orders

4. Incorrect Address Information

Customers are responsible for providing accurate shipping details. More Coffee Please is not responsible for lost or delayed shipments caused by incorrect or incomplete addresses provided by the customer.

5. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping provider to help resolve the issue.

Subscription Cancellation Policy

6. Subscription Cancellation

Customers may cancel subscription products at any time before the next billing cycle.

Once a recurring payment has been processed, refunds may not be available for that billing period unless required by law.

Subscription cancellations can be requested through:

  • Your customer account (if available)
  • Customer support contact provided on the website

Event & Catering Cancellation Policy

7. Event Booking Cancellations

If you hire More Coffee Please for an event or catering service:

  • Cancellation requests should be submitted as early as possible
  • Deposits or advance payments may be non-refundable
  • Last-minute cancellations may be subject to cancellation fees

Refund eligibility for event bookings may depend on:

  • Time remaining before the event
  • Preparation costs already incurred
  • Staffing and scheduling commitments

8. Rescheduling

Event bookings may be rescheduled based on availability. We cannot guarantee preferred replacement dates.

Returns & Refunds

9. Consumable Products

Due to the nature of coffee and consumable products, opened items may not be eligible for returns or refunds unless the item is defective or damaged upon arrival.

10. Refund Processing

Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider or bank.

Contact Us

If you have questions regarding shipping, subscriptions, cancellations, or refunds, please contact us through the contact information available on our website.

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