Welcome to More Coffee Please. This Shipping & Cancellation Policy explains how we handle shipping, deliveries, subscription cancellations, and event booking cancellations. By placing an order or booking our services, you agree to the terms below.
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, sales periods, or high-demand seasons.
Estimated delivery times may vary depending on your location and shipping provider. Delivery delays may occur due to:
Shipping timelines provided on the website are estimates only and are not guaranteed.
By placing an order, you confirm that:
We reserve the right to refuse or cancel any order at our discretion, including cases involving suspected fraud, pricing errors, or product unavailability.
Shipping fees are calculated during checkout based on the delivery location and selected shipping method.
Additional fees may apply for:
Customers are responsible for providing accurate shipping details. More Coffee Please is not responsible for lost or delayed shipments caused by incorrect or incomplete addresses provided by the customer.
If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping provider to help resolve the issue.
Customers may cancel subscription products at any time before the next billing cycle.
Once a recurring payment has been processed, refunds may not be available for that billing period unless required by law.
Subscription cancellations can be requested through:
If you hire More Coffee Please for an event or catering service:
Refund eligibility for event bookings may depend on:
Event bookings may be rescheduled based on availability. We cannot guarantee preferred replacement dates.
Due to the nature of coffee and consumable products, opened items may not be eligible for returns or refunds unless the item is defective or damaged upon arrival.
Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider or bank.
If you have questions regarding shipping, subscriptions, cancellations, or refunds, please contact us through the contact information available on our website.